Linchpin Games Pvt Limited (a company promoted by GenX Ventures)

Domestic Shipping Policy

All orders are processed within 5-7 Business days.

There will be deliveries as per our courier partners on all days except Sunday. In case the company is experiencing a high volume of orders, please expect a delay of 10-15 days. We shall communicate these changes from time to time.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method: Standard Courier

Estimated delivery time: 5-7 Business days

Shipment cost: Free(included in purchase price)

Shipment confirmation and order tracking – As per the courier tracking

You’ll get the details as soon as the product is shipped.

Customs, duties, and taxes

Linchpin Games Pvt Limited (a company promoted by GenX Ventures) is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Linchpin Games Pvt Limited (a company promoted by GenX Ventures) is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

Returns Policy

In case of any product defect or damage during delivery, kindly send us a photo of the damaged item at info@thepandemicwars.com and our team will coordinate and replace the damaged item